FAQs

How do I reach a Macy’s, Inc. spokesperson for information on a news story I’m writing?
Macy’s, Inc.’s Corporate Communications office can be reached at 513/579-7764. Questions pertaining to a specific department store division should be directed to the media contact at that division.

What stores does Macy’s, Inc. operate?
Macy’s, Inc. operates fine department stores nationwide operating under the names of Bloomingdale’s and Macy’s.

How many customers do Macy’s, Inc.’s stores serve?
Because Macy’s, Inc.’s department stores are some of the best known and most-loved in the world, they are a frequent destination for hundreds of millions of Americans and international visitors alike. Aside from shoppers who pay with cash, check or third-party credit cards, we have more than 50 million proprietary charge accounts on record.

Where is Macy’s, Inc.’s headquarters?
Macy’s, Inc. maintains corporate offices in Cincinnati, Ohio, and New York. Primary headquarters operations are located at 7 West Seventh Street, Cincinnati, Ohio 45202. The main switchboard number is 513-579-7000.

Who owns Macy’s, Inc.?
Macy’s, Inc. is a publicly traded corporation listed on the New York Stock Exchange (ticker symbol M). The company’s shares are held widely by individuals and institutional investors.

Who heads Macy’s, Inc.?
Jeff Gennette is Macy’s, Inc.'s President and Chief Executive Officer.

How do I find out about Macy’s, Inc.’s most recent financial performance?
Macy’s, Inc. announces its financial results on a quarterly basis. Click here for a listing of reported Quarterly Financial Results.

When was the company founded?
Macy’s, Inc. was founded in 1929 as a holding company for various department store operations. The historic roots of our stores go back to the founding of the John Shillito Company in Cincinnati in 1830. Click here for more on Macy’s, Inc. History.

Where can I find out more about the company?
A large amount of information on Macy’s, Inc. is included in this Press Room, as well as elsewhere on the website. If after reviewing this site, you still have questions, call our Corporate Communications department at 513-579-7764.